Terms & Condition
Welcome to Journey Experts! By accessing our website or using our travel and tour services, you agree to the following terms and conditions. Please read them carefully before proceeding.
- Acceptance of terms and conditions
By accessing our website, booking a trip or using any of our services, you confirm that you have read, understood and accepted these terms and conditions. If you do not agree with any part of these terms and conditions, please refrain from using our services. - Services offered
Journey Experts offers a variety of travel related services including, but not limited to:
Domestic and international travel planning
Guided tours and excursions
Flight, hotel and transportation bookings
Assistance with travel insurance
Assistance with visa and document applications
We reserve the right to change or discontinue any service without prior notice.
- Booking and reservation
All bookings must be made in advance via our website, app or customer service team.
Customers must provide accurate information for all bookings, including names of travelers, contact details and travel preferences.
Once your payment has been processed, you will receive a booking confirmation. - Prices and payments
All prices quoted on our website are subject to change without notice.
The final price will be confirmed at the time of booking.
Full payment or a deposit may be required to secure your reservation.
We accept payment by credit/debit card, online bank transfer and other recognized methods. - Cancelation and refund policy
Cancelations must be made in writing by email or through our official contact channels.
Cancelation fees may apply depending on proximity to travel date and service provider policies.
Refunds are subject to the conditions agreed during the booking process and may take up to 7 working days. - Changes and additions
If you wish to make changes to your booking (e.g. travel dates, accommodation or excursions), please inform us as soon as possible.
Changes may incur additional charges depending on the conditions and availability of the provider. - Travel documents
It is the client’s responsibility to ensure that they are in possession of a valid passport, visa or other required travel documents.
Journey Experts is not liable for denial of boarding or entry due to incomplete or incorrect documents. - Disclaimer
While we strive to provide safe and enjoyable travel experiences, Journey Experts is not responsible for:
Delays, cancelations or changes due to problems with airlines, hotels or service providers.
Loss, theft or damage to personal belongings.
Injuries, accidents or illnesses that may occur during the trip.
- Travel insurance
We strongly recommend that travelers take out comprehensive travel insurance to cover unforeseen circumstances such as cancelations, medical emergencies or lost items. - Intellectual property
All content on the website, including text, images, logos and materials, is the property of Journey Experts. Unauthorized reproduction or distribution is strictly prohibited. - Changes to terms and conditions
Journey Experts reserves the right to change these terms and conditions at any time. Updated terms and conditions will be posted on our website and continued use of our services will mean that you accept these changes. - Contact Information
For inquiries, concerns or further information, please contact us:
📞 Phone: +1-(706) 733-6040
✉️ Email: contact@journeyexperts.site
By booking with Journey Experts, you confirm your agreement to these terms and conditions. We look forward to making your travel experiences memorable and stress-free! ✈️🌍